Worry-Free Delivery

Premium Grade Sheepskin

Sustainably Sourced

NZ Grown, Made & Owned

Product Information

Get full refund protection against shipping delays, loss, damage, and theft.

Loss: Claim the full value of your purchase if your domestic package isn’t delivered within 30 days of fulfillment (60 days for international packages).

Arrival delay: Claim $5 if your domestic package isn’t delivered within 10 days (30 days for international packages).

Damage: Claim up to the full value of your purchase if your package is damaged in transit.

Theft (Porch piracy): Claim the full value of your purchase if your package is stolen within 7 days of the carrier’s “delivered” update.

Worry-Free Delivery also includes carbon offsets for emissions in the recipient’s destination country.

For easy resolution, visit Seel Resolution Center if any of the above occurs.

Note: Worry-Free Delivery is a shipping protection service offered by Seel, in partnership with Parcel Panel, and shouldn't be purchased separately..

Shipping Information

All orders are shipped directly from our Auckland warehouse with tracked CourierPost delivery across New Zealand. Every item is carefully packed to ensure it reaches you in perfect condition.

Delivery timeframes vary by destination - please refer to our Shipping Information page for current estimated delivery times.

Once dispatched, you’ll receive an email with your tracking details so you can follow your parcel’s progress.

Returns & Exchanges

We want you to love your Kiwi Sheepskins purchase. If something isn’t quite right, you may return or exchange it within 30 days of delivery, provided the item meets the conditions in the returns policy.