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Kiwi SheepskinsKiwi Sheepskins
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Kiwi SheepskinsKiwi Sheepskins

Shipping included on all orders over

Contact Us

You will find answers to most commonly asked questions in our comprehensive on-line support information. A good starting point is our Information Center.

Email 

Our primary method of contact is email, we respond promptly to enquiries.

General and order-related enquiries:
     sales@kiwisheepskins.com

Returns (also see returns policy page):
     sales@kiwisheepskins.com

Website problems:
     sales@kiwisheepskins.com

You can also email us via our Contact Form. 
**Footwear sizing** If your query relates to footwear sizing, please note we offer international conversions on the product page's Footwear Sizing tab. This is also has other info including sole length, and height & calf size for boots. 

 

Phone (NZ office hours) 

+64 9 215 5555

Enquiries and Feedback

Emailing us directly via the above email links is preferable as our reply to you is less likely to be blocked by your email provider.

Mailing Address

Kiwi Sheepskins
PO Box 282258
Beachlands
Auckland 2147
NEW ZEALAND

(Please note we cannot take orders by mail)

Phone

+64 9 215 5555(NZ office hours. Note orders only taken on-line)

New zealand

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NZD prices include GST and tracked CourierPost delivery!

Delivery time is typically 1 to 4 working days depending on your location.

* For shipping to UK select GBP £ and for shipping to NZ select NZD

Our USD prices include international Air Mail postage!!

For most countries (although not normally USA) you may incur local Customs charges collected by the postal or Customs service.

Our UK prices are for shipping to the UK only and include insured Air Mail postage.

We also include UK Customs import VAT, duties and clearance fees.

NZD prices include GST and tracked CourierPost delivery!

Delivery time is typically 1 to 4 working days depending on your location.

Our Yen prices include international Air Mail postage!!

Note that orders to Japan may be charged local Customs duty/charges. These can't be pre-paid and will be collected by the local postal or Customs service.

Our CAD prices include international Air Mail postage!!

Note that orders to Canada may be charged local Customs duty/charges. These can't be pre-paid and will be collected by the local postal or Customs service.

Our AUD prices include insured Air Mail postage to Australia only.

As Australia has a AUD$1000 threshold before charging GST, most orders to Australia incur no Customs charges.

Our Euro prices include international Air Mail postage!!

Note that orders to Europe may be charged local Customs duty/charges. These can't be pre-paid and will be collected by the local postal or Customs service.

* For shipping to UK select GBP £ and for shipping to NZ select NZD
** Minimum order value required to qualify for free shipping